Discover the Future of Retail Technology

Caesars Palace, Las Vegas

Where retail, technology and possibility intersect. Access training, discover innovative tools, and connect with the tech community.
August 20 – 22, 2018
Las Vegas, NV
Caesars Palace

The 8th Annual Retail Realm Partner & User Conference

Now in its 8th year, the Retail Realm Partner & User Conference is a global retail technology event that spotlights the latest Microsoft solutions, software developments and innovations, trends and insights, and supportive platforms for small businesses to large-scale enterprises in the retail sector. The event has grown year over year, giving solution providers, resellers and retailers a unique and insider’s view into what’s next for Retail technology.

Focus on Retail & POS Technologies

It’s the only event in the world focused specifically and holistically on the retail tech ecosystem — solutions for software, hardware, eCommmerce, business intelligence, payment processing, mobility and more that integrate with and around Microsoft Dynamics Retail solutions and point-of-sale products, like Retail Management Hero (RMH).

Connect with Industry Decision-Makers

Built into the conference are several social and networking opportunities for solution providers to meet face-to-face with partners, resellers and retailers. The event is unique in that it caters to both the reseller and VAR/ISV channels while also connecting them to retailers — small and large — in all different verticals and markets.

Learn from Industry Leaders & Experts

Meet and learn from retail industry leaders, experts, executives and key business decision-makers. This show historically attracts everybody from Microsoft Dynamics and RMH Partners & Resellers, to VARs and ISVs, to Retail Customers and Prospects, to National Brands, Press and Social Influencers.

More Technology Options, New Retail Possibilities

Open to all solution providers, developers, vendors and retailers worldwide.

Get Involved

2018 Official Agenda

Day 1 – Monday, August 20, 2018

11:00am – 12:00pm

RMH Distributors Meeting (Distributors ONLY)

Consul Boardroom

12:00pm – 04:30pm

Exhibitor Hall Setup; Roman III-IV

02:00pm – 04:00pm

Registration & Badge Pickup

02:00pm – 04:00pm

RMH State of the Union & Open Discussion (Available to all RMH Partners) Sponsored by WorldPay

Consul Boardroom

05:00pm – 06:30pm

Microsoft Executive Summit: Pre-conference updates

Consul Boardroom

06:30pm – 07:30pm

Welcome Reception
Location: Exhibit Hall (Roman III-IV)

Track Groups

Day 2 – Tuesday, August 21, 2018

07:30am – 08:30pm

Registration & Badge Pick Up

Registration Desk 3

07:30am – 08:30am

Breakfast

08:30am -10:30am

Microsoft Dynamics 365 for Retail – Progress in Last 12 months, Strategy Update and Roadmap

Microsoft – Balaji Balasubramanian; Main Hall Roman I-II

11:00 am – 11:55am

Deep Dive – What’s New in
Dynamics 365 Retail Microsoft

Main Hall

RMH Central Product Overview

Messina

12:00pm – 12:50pm

Lunch

01:00pm – 01:55pm

Round Table with Microsoft

Consul Boardroom

RMH Extensibility Workshop

Messina

02:00pm – 02:55pm

Moderated Microsoft D365 Forum
Sponsored by WorldPay

Main Hall

RMH POS & Store Manager Deep Dive

Messina

03:00pm – 3:15pm

Coffee Break

03:30pm – 04:15pm

Payment for Enterprise – Moderated Forum
Sponsored by WorldPay

Messina

RMH Management Reporting with Power BI
Falcons Nest

Genoa

RMH Accounting Integration for Non-Accountants
Blue Chip Consulting

Livorno

04:15pm – 05:10pm

Microsoft Licensing

Main Hall

Traffic Counts, so do your customers!
Scraffic

Genoa

Building Your Long-Term Payment Strategy Shift4

Messina

05:10pm – 05:55pm

TSYS Vertical Session

Messina

Reseller’s Guide to Recurring Revenue Worldpay

Livorno

The Power of RMH Extensions
Foresight Automation

Genoa

06:00pm – 07:00pm

Exhibitor Extravaganza
Exhibit Hall – Sponsored by WorldPay

Day 3 – Wednesday, August 22, 2018

07:30am – 08:30am

Breakfast

08:30am -10:30am

The Changing Landscape of the Customer Experience; Greg Buzek, President at IHL Group and Donor Trustee of Retail Orphan Initiative

Caesars Entertainment; Main Hall- Roman I & II

11:00 am – 11:55am

Extensibility in Dynamics 365
Microsoft

Main Hall

Payment Forum
Sponsored by WorldPay

Messina

12:00pm – 12:50pm

Lunch

EXHIBIT HALL CLOSES AFTER LUNCH

01:00pm – 01:55pm

Deep Dive on Dynamics 365 for Retail
Microsoft

Main Hall

Creating Successful Customer Stories
Cori Linder

Livorno

02:00pm – 02:55pm

Microsoft Stack – leveraging Microsoft for your business
Microsoft

Main Hall

Order Processing and Pricing
Retail Management Hero

Livorno

03:00pm – 3:15pm

Coffee Break

03:30pm – 04:15pm

RR MAX – Extensions for Dynamics
Retail Realm

Livorno

Central Beta & Product Launch
RMH Team

Messina

04:30pm – 05:30pm

Champagne Award Ceremony– Main Hall
Sponsored by Retail Realm & RMH

Be a part of the action

Forge and strengthen partnerships. Generate new leads. Connect with hundreds of attendees—from business decision-makers to retail experts.

Exhibitor / Sponsor Opportunities

Dedicated to the Retail Industry

Deep experience and knowledge across multiple sectors of the Retail industry.

Retail insight

This event’s content is designed to speak directly to companies and customers in the retail space about available solutions and integrations, emerging industry innovations and trends, and also Microsoft’s involvement in and commitment towards providing retail-centric technological solutions.

Attendee breakdown

Customer, Retailer

Partner, Reseller

ISV

Show content

Emerging industry innovations, trends and insight within Retail Technology

Variety of sessions including omni channel store capabilities.

Ticket Packages Session info

Registration

Exhibitors & Sponsors

The conference’s Expo Hall houses the latest innovations and product showcases from leading solution providers, enabling attendees to meet and directly talk with owners, developers and sales/marketing professionals. Browse the exhibits and see product demos!

Exhibitors & Sponsors

Thank you to our key conference sponsors and exhibitors!

Platinum Sponsor

Partners & Clients;Sponsors

Our amazing partner channel

Attracting audiences from the United States, Canada, Latin America, Asia Pacific, South Africa, the Middle East, and Europe, the Retail Realm Partner & User Conference continues to stay on top of an ever-changing retail industry, always providing educational and networking opportunities regarding the most innovative technologies.

Gold Exhibitors

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Silver Exhibitors

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