Discover the Future of Retail Technology
Caesars Palace, Las Vegas
Where retail, technology and possibility intersect. Access training, discover innovative tools, and connect with the tech community.
August 20 – 22, 2018
Las Vegas, NV
Caesars Palace
The 8th Annual Retail Realm Partner & User Conference
Now in its 8th year, the Retail Realm Partner & User Conference is a global retail technology event that spotlights the latest Microsoft solutions, software developments and innovations, trends and insights, and supportive platforms for small businesses to large-scale enterprises in the retail sector. The event has grown year over year, giving solution providers, resellers and retailers a unique and insider’s view into what’s next for Retail technology.
Focus on Retail & POS Technologies
It’s the only event in the world focused specifically and holistically on the retail tech ecosystem — solutions for software, hardware, eCommmerce, business intelligence, payment processing, mobility and more that integrate with and around Microsoft Dynamics Retail solutions and point-of-sale products, like Retail Management Hero (RMH).
Connect with Industry Decision-Makers
Built into the conference are several social and networking opportunities for solution providers to meet face-to-face with partners, resellers and retailers. The event is unique in that it caters to both the reseller and VAR/ISV channels while also connecting them to retailers — small and large — in all different verticals and markets.
Learn from Industry Leaders & Experts
Meet and learn from retail industry leaders, experts, executives and key business decision-makers. This show historically attracts everybody from Microsoft Dynamics and RMH Partners & Resellers, to VARs and ISVs, to Retail Customers and Prospects, to National Brands, Press and Social Influencers.
More Technology Options, New Retail Possibilities
Open to all solution providers, developers, vendors and retailers worldwide.
2018 Official Agenda
Day 1 – Monday, August 20, 2018
11:00am – 12:00pm
RMH Distributors Meeting (Distributors ONLY)
Consul Boardroom
12:00pm – 04:30pm
Exhibitor Hall Setup; Roman III-IV
02:00pm – 04:00pm
Registration & Badge Pickup
02:00pm – 04:00pm
RMH State of the Union & Open Discussion (Available to all RMH Partners) Sponsored by WorldPay
Consul Boardroom
05:00pm – 06:30pm
Microsoft Executive Summit: Pre-conference updates
Consul Boardroom
06:30pm – 07:30pm
Welcome Reception
Location: Exhibit Hall (Roman III-IV)
Track Groups


Day 2 – Tuesday, August 21, 2018
07:30am – 08:30pm
Registration & Badge Pick Up
Registration Desk 3
07:30am – 08:30am
Breakfast
08:30am -10:30am
Microsoft Dynamics 365 for Retail – Progress in Last 12 months, Strategy Update and Roadmap
Microsoft – Balaji Balasubramanian and Brion Reusche; Main Hall Roman I-II
12:00pm – 12:50pm
Lunch
01:00pm – 01:55pm
Round Table with Microsoft
Consul Boardroom
RMH Extensibility Workshop
Messina
02:00pm – 02:55pm
Moderated Microsoft D365 Forum
Sponsored by WorldPay
Main Hall
03:00pm – 3:15pm
Coffee Break
03:30pm – 04:15pm
Payment for Enterprise – Moderated Forum
Sponsored by WorldPay
Messina
RMH Management Reporting with Power BI
Falcons Nest
Genoa
RMH Accounting Integration for Non-Accountants
Blue Chip Consulting
Livorno
04:15pm – 05:10pm
Microsoft Licensing
Main Hall
Traffic Counts, so do your customers!
Scraffic
Genoa
Building Your Long-Term Payment Strategy Shift4
Messina
05:10pm – 05:55pm
TSYS Vertical Session
Messina
Reseller’s Guide to Recurring Revenue Worldpay
Livorno
The Power of RMH Extensions
Foresight Automation
Genoa
06:00pm – 07:00pm
Exhibitor Extravaganza
Exhibit Hall – Sponsored by WorldPay
Day 3 – Wednesday, August 22, 2018
07:30am – 08:30am
Breakfast
08:30am -10:30am
The Changing Landscape of the Customer Experience; Greg Buzek, President at IHL Group and Donor Trustee of Retail Orphan Initiative
Caesars Entertainment; Main Hall- Roman I & II
11:00 am – 11:55am
Extensibility in Dynamics 365
Microsoft
Main Hall
Payment Forum
Sponsored by WorldPay
Messina
12:00pm – 12:50pm
Lunch
EXHIBIT HALL CLOSES AFTER LUNCH
01:00pm – 01:55pm
Deep Dive on Dynamics 365 for Retail
Microsoft
Main Hall
Creating Successful Customer Stories
Cori Linder
Livorno
02:00pm – 02:55pm
Microsoft Stack – leveraging Microsoft for your business
Microsoft
Main Hall
Order Processing and Pricing
Retail Management Hero
Livorno
03:00pm – 3:15pm
Coffee Break
03:30pm – 04:15pm
RR MAX – Extensions for Dynamics
Retail Realm
Livorno
Central Beta & Product Launch
RMH Team
Messina
04:30pm – 05:30pm
Champagne Award Ceremony– Main Hall
Sponsored by Retail Realm & RMH
Be a part of the action
Forge and strengthen partnerships. Generate new leads. Connect with hundreds of attendees—from business decision-makers to retail experts.
Dedicated to the Retail Industry
Deep experience and knowledge across multiple sectors of the Retail industry.
Retail insight
This event’s content is designed to speak directly to companies and customers in the retail space about available solutions and integrations, emerging industry innovations and trends, and also Microsoft’s involvement in and commitment towards providing retail-centric technological solutions.
Attendee breakdown
Show content

Emerging industry innovations, trends and insight within Retail Technology
Variety of sessions including omni channel store capabilities.
Ticket Packages Session infoRegistration
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Exhibitors & Sponsors
The conference’s Expo Hall houses the latest innovations and product showcases from leading solution providers, enabling attendees to meet and directly talk with owners, developers and sales/marketing professionals. Browse the exhibits and see product demos!
Thank you to our key conference sponsors and exhibitors!
Partners & Clients;Sponsors
Our amazing partner channel
Attracting audiences from the United States, Canada, Latin America, Asia Pacific, South Africa, the Middle East, and Europe, the Retail Realm Partner & User Conference continues to stay on top of an ever-changing retail industry, always providing educational and networking opportunities regarding the most innovative technologies.
Gold Exhibitors
Silver Exhibitors
2018 RR Conference News
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